Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
What is your shipping policy?
We offer standard and express shipping worldwide. Standard delivery typically takes 5-7 business days, while express shipping arrives within 2-3 business days.
How do I return an item?
If something isn't right, you can return your unworn items within 30 days of delivery. Use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts vary between slim and oversized fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options like Klarna.
Can I change my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize waste.